Supplementcity.com.au knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. Information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy. This notice describes our privacy policy. By visiting Supplementcity.com.au you are accepting the practices described in this Privacy Notice.

What personal information does Supplement City gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at Supplement City. Here are the types of information we gather:

Information you give us: any information you enter on to our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

What are Cookies?

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

E-mail Communications?

To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please notify us in the additional information section of your order form.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. It is important for you to protect against unauthorized access to your password and to your computer.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on any of your personal details to any other organisations.

Conditions of Use, Notices, and Revisions

If you choose to visit Supplementcity.com.au, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contacts" link on the top menu, and we will try to resolve it.